> For the complete documentation index, see [llms.txt](https://rainbot.gitbook.io/rainbot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rainbot.gitbook.io/rainbot/faq.md).

# FAQ

## &#x20;**Why isn't Rainbot responding to me?**&#x20;

* ***First of all, you should check if Rainbot has permission to view the channel, if this is not the case then she may be under maintenance mode.***&#x20;

## &#x20;**Rainbot is offline, what do I do?**&#x20;

***If Rainbot is ever offline, then please wait. The developers will be aware that Rainbot is offline and will be working to resolve the issue.***&#x20;

## &#x20;**Are there any premium features?**

* ***No. Rainbot is completely free, and she will remain this way forever. But, if you do wish to donate to Rainbot for special perks, please direct message me.***&#x20;

## &#x20;**I have a suggestion for Rainbot, where do I submit it?**&#x20;

* ***If you have any suggestions for Rainbot, please post them in the suggestions channel which can be found at the bottom of the server.***

## &#x20;**Oh no, Rainbot is broken. What do I do?**

* ***If you think that you have found an issue with Rainbot, please visit the support channel and report the issue so that the developers and/or support team can assist you.***
